Discovery
What is Product Discovery
What is Product Discovery Product Discovery is the process of uncovering and understanding the needs and pain points of customers in order to identify and validate opportunities viable to your business. By making the customer in the centre of decision-making, it helps teams make data-driven actions and avoid wasting time and resources on useless features and functionalities. Timebook provides you with all tools required to analyze customer data, extract insights, and map them onto prioriPopularInterviews
Introduction to Interviews Interviews in Product Discovery refer to conversations with current or potential users or buyers of your product. They are aimed at uncovering customer needs, pain points, and goals, as opposed to closing sales or testing existing. The physical result of a customer interview is a trFew readersSurveys
Introduction to Surveys Surveys are structured questionaries used to validate assumptions and gather quantitive feedback from product users. They are usually employed at the beginning of the discovery process to indicate the needs and pain points in order to crystalize the basis for product development, but can also be used on regular bPopularFeedback tickets
Introduction to Feedback tickets Support tickets are the most straightforward way of collecting user feedback. Usually, they indicate paint points that should be addressed, but are also used to share improvement ideas or request new features. The Feedback module in Timebook lets you collect information from three sources: Email (/hc/get-started/discovery/feedbackemaFew readersInsights
Introduction to Insights In this tutorial, you will learn how to generate and qualify insights from customer feedback. Insights are key observations and finding distilled from customer feedback such as interviews. Instead of analyzing the feedback manually which can be very time-consuming, Timebook equips you with a powerful AI engine which captures and prints the key points in just a couple of minutes. Data entry points Timebook provides tFew readersOpportunities
Introduction to Opportunities In this tutorial you will learn how to create and work with opportunities. Opportunities are objects that help capture and evaluate potential areas for product development. They can be created manually by the user, or generated from feedback insights. Generating opportunities Generating from Insights Insights from feedback items can be escalated to opportunities with the 'GeneratFew readers
Delivery
What is Product Delivery
Timebook comes equipped with a robust project management features allowing you to delegate tasks, supervise progress, and adjust it to your methodology. ☑️ Work items – Contribute to project goals with tasks, epics, and stories. 📁 Projects – Organize work items into containers for easier workload management. 🔄 Sprints – Track progress with sprintFew readersWork items
Introduction to work items This article explains the types of work items and shows how to create and manage them in day-to-day work. Work items are individual tasks, epics, and stories that contribute to achieving project goals. They can span from minor bug reports, to building new features from scratch, to large epics involving multiple teams and planned for months to come. Creating work items Work items are stored in the Delivery module of the application. They can be created manuaFew readersProjects
Introduction to Projects In Timebook terminology, projects are containers for work items (epics, stories, tasks, etc.) required to achieve a specific outcome. They can be created either manually, or directly from an opportunity that you chose to pursue. Projects can be linked to Goals through Key Results, ensuring that all wFew readersSprints
Introduction to sprints Sprints are short periods of time of fixed length, usually ranging from one to four weeks, during which developers agree on completing a specific set of tasks. Each sprint starts with planning, during which the team decides which work items should be included, and is followed by a daily stand-up for reporting proPopularReleases
In Timebook, releases combine the traditional definition of software release cycle with a wider strategic approach to product delivery. Depending if you're a Team Leader or a Product Manager, you could treat them as a final collection of items released in a development cycle, or a roadmap of features and user stories leading to a designated goal. Configuring releases In order to use the sprintFew readers