What is Product Discovery

Product Discovery is the process of uncovering and understanding the needs and pain points of customers in order to identify and validate opportunities viable to your business. By making the customer in the centre of decision-making, it helps teams make data-driven actions and avoid wasting time and resources on useless features and functionalities.

Timebook provides you with all tools required to analyze customer data, extract insights, and map them onto priorities for product development.

Research

To begin your journey with Product Discovery, you need to provide Timebook with data. Currently Timebook support the following inputs:

🎤 Interviews – Run and analyze customer interviews.

📋 Surveys – Upload and analyze customer surveys.

📥 Feedback tickets – Capture feedback from emails and messages.

Planning

Once you have the data uploaded, you can focus on qualifying insights and mapping them to opportunities:

🔬 Insights – Browse and qualify insights.

💡 Opportunities – Organize and prioritize opportunities.

Updated on: 01/10/2025